Collection Agency in Canada Services
At CGI Credit Guard, we deliver professional third party collection agency in Canada services designed specifically for businesses seeking to recover consumer and commercial debts across Canada. Whether you need help with overdue invoices, defaulted payment plans, or long-outstanding receivables, our licensed experts work as a seamless extension of your business recovering what’s owed while protecting your brand reputation.
Trusted Third Party Collection Services for Canadian Businesses
We’re not just another collections company. CGI is a results-driven B2B collection agency in Canada that represents you professionally and complies fully with federal and provincial regulations.
Our services are trusted by:
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Financial service providers
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Telecommunications firms
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Healthcare and medical offices
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Educational institutions
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B2B service providers
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Retailers and eCommerce companies
We specialize in business-to consumer (B2C) and business-to-business (B2B) recovery, providing flexible solutions and transparent communication at every step.
Why Businesses Use Collection Agency in Canada Services
When internal collection efforts stall, outsourcing to a licensed, third-party agency like CGI becomes not just useful—but essential. Our clients rely on us to:
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Recover debts quickly and legally
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Increase cash flow and reduce bad debt
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Avoid internal strain on customer service or finance teams
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Maintain compliance with Canada’s debt collection laws
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Represent their brand with professionalism and integrity
We handle the tough conversations so your team doesn’t have to.
Consumer & Commercial Debt Collection Solutions
Whether you’re dealing with individual customers or large corporations, we’ve built a robust collection process to handle both:
Consumer Debt Recovery
We approach consumers with fairness, dignity, and persistence. Using omnichannel outreach phone, email, SMS—we guide debtors to resolution while fully complying with all provincial regulations.
Commercial Debt Recovery
We work directly with other businesses to recover unpaid invoices, service fees, contracts, and more. Our B2B team understands commercial credit cycles, payment terms, and how to escalate respectfully and effectively.
What Sets CGI Credit Guard Apart
Unlike generic collection companies in Canada, we offer a comprehensive recovery experience tailored to the unique challenges of modern B2B collections.
Features of our collection services:
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Licensed various Canadian provinces
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Real-time reporting & client dashboards
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Multilingual support (English and French)
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Credit bureau reporting where applicable
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Full documentation trail for legal use
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Secure, encrypted data handling (PIPEDA compliant)
Our reputation is built on performance, transparency, and the ethical recovery of funds.
What Businesses Search for — We Deliver
Many of our clients find us while searching for top terms like:
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Collection agency in Canada
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Collection companies in Canada
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Collections agency
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Canadian credit recovery agency
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Third-party debt collection agency
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B2B collection services
We’re proud to be the agency they choose after comparing success rates, legal compliance, and professionalism.
How Our Collection Process Works
Our proven recovery process is simple, structured, and effective:
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Account Onboarding: Upload accounts securely via portal
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Notification: We issue formal demand letters in accordance with Canadian law
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Contact Attempts: Multi-channel outreach—calls, emails, SMS, letters
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Negotiation & Resolution: We work out payment plans or lump-sum offers
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Escalation (If Necessary): Legal action or credit reporting when needed
Throughout the process, you remain in full control.
Industries We Serve
We provide third-party collection services across a broad range of sectors:
| Industry | Services Offered |
|---|---|
| Finance | Loan collections, NSF payments, personal credit |
| Telecommunications | Subscription arrears, mobile service bills |
| Retail & E-Commerce | Buy-now-pay-later (BNPL), product returns |
| Healthcare | Medical billing, dental accounts, patient balances |
| Education & Training | Tuition recovery, workshop fees |
| B2B Vendors | Service contracts, unpaid invoices, project retainers |
Whether you’re dealing with hundreds of accounts or a few large balances, we’ve got you covered.
Our Promise to You
Choosing CGI means partnering with a team that values:
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Compliance: We follow every applicable regulation, including PIPEDA, provincial debt collection laws, and consumer protection codes.
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Integrity: We treat every debtor with professionalism, ensuring your reputation stays intact.
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Transparency: You’ll always know where your accounts stand.
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Results: Our recovery rates consistently outperform industry averages.
Frequently Asked Questions
What is a third-party collection agency in Canada?
A licensed company that recovers debts on behalf of other businesses, acting independently but within legal boundaries.
Can collection agencies collect from both consumers and businesses?
Yes. CGI collects from both consumers (B2C) and businesses (B2B), depending on who owes your business money.
How are we billed for your services?
Our collections are typically contingency-based—meaning you only pay when we recover funds.
Are your practices compliant with Canadian law?
Absolutely. We operate under full provincial licensing and adhere to federal regulations like PIPEDA.
Do you report to credit bureaus?
Yes, we report eligible accounts to major credit bureaus, where appropriate and allowed by law.
Get Started with Professional Collection Services Today
If your business is facing rising delinquencies, slow paying clients, or write-offs that are hurting your bottom line, let’s fix that.
Get in touch today for a free consultation. Discover how CGI Credit Guard can become your trusted partner for collection agency in Canada services.
Call us: 1-800-454-8864
Email: info@cgicreditguard.com
Let’s recover what’s yours— ethically, efficiently, and effectively.
Helpful Resources
Since 1994, CGI Credit Guard has been Canada’s premier Collection Agency for debt collection. For businesses of all sizes throughout Canada, we turn accounts receivable into accounts received. We are licensed and bonded to collect commercial and consumer debt in all Canadian provinces and territories.